Formal emails and letters

formulas that allow no freedom at allB1

In one line

A French formal letter is a fixed template — and in a written exam, not following the template costs marks directly.

English formal letters have become short and flexible — "Dear Sir/Madam", a couple of paragraphs, "Yours faithfully". French has not. The opening, the closing and the ordering are conventions with very little room for personal style, and an examiner checks for them. Trying to write a French formal letter with English proportions produces something that reads as abrupt.

Phrases

The salutation

FrenchWhenPronunciation
Madame, Monsieur,you do not know the name/ma.dam mə.sjø/
Madame,
Monsieur,
you know the name/ma.dam/ · /mə.sjø/
Madame la Directrice,with a job title/ma.dam la di.ʁɛk.tʁis/
Cher Monsieur,you have corresponded before/ʃɛʁ mə.sjø/
Chère Madame Dupont,you have corresponded before/ʃɛʁ ma.dam dy.pɔ̃/

The salutation is always followed by a comma and a line break. And in French Cher is used only when there is an existing relationship.

This is a real difference from English, where "Dear" is the default even to a stranger. Cher Monsieur to somebody you have never met reads as presumptuous; use Madame, Monsieur, on its own.

The subject line

FrenchPronunciationEnglish
Objet : demande de renseignements/ɔb.ʒɛ də.mɑ̃d də ʁɑ̃.sɛ.ɲə.mɑ̃/subject: request for information
Objet : candidature au poste de…/ɔb.ʒɛ kɑ̃.di.da.tyʁ o pɔst də/subject: application for the post of
Objet : réclamation/ɔb.ʒɛ ʁe.kla.ma.sjɔ̃/subject: complaint
Objet : demande de rendez-vous/ɔb.ʒɛ də.mɑ̃d də ʁɑ̃.de.vu/subject: request for an appointment

Opening

FrenchPronunciationEnglish
Je me permets de vous écrire au sujet de…/ʒə mə pɛʁ.mɛ də vuz e.kʁiʁ o sy.ʒɛ də/I am writing to you regarding
Je vous écris pour…/ʒə vuz e.kʁi puʁ/I am writing to
Suite à votre annonce…/sɥit a votʁ a.nɔ̃s/further to your advertisement
Suite à notre conversation téléphonique…/sɥit a notʁ kɔ̃.vɛʁ.sa.sjɔ̃ te.le.fo.nik/further to our telephone conversation
Je fais suite à votre courrier du…/ʒə fɛ sɥit a votʁ ku.ʁje dy/further to your letter of
J'ai bien reçu votre message./ʒe bjɛ̃ ʁə.sy votʁ mɛ.saʒ/I have received your message

Making a request

FrenchPronunciationEnglish
Je vous serais reconnaissant(e) de bien vouloir…/ʒə vu sə.ʁɛ ʁə.kɔ.nɛ.sɑ̃ də bjɛ̃ vu.lwaʁ/I should be grateful if you would
Je souhaiterais…/ʒə su.ɛ.tʁɛ/I should like to
Pourriez-vous m'indiquer… ?/pu.ʁje.vu mɛ̃.di.ke/could you tell me…?
Je vous prie de bien vouloir…/ʒə vu pʁi də bjɛ̃ vu.lwaʁ/I request that you kindly
Serait-il possible de… ?/sə.ʁɛ.til pɔ.sibl də/would it be possible to…?
J'aimerais savoir si…/ʒɛm.ʁɛ sa.vwaʁ si/I should like to know whether

Attachments and references

FrenchPronunciationEnglish
Veuillez trouver ci-joint…/vœ.je tʁu.ve si.ʒwɛ̃/please find attached
Vous trouverez en pièce jointe…/vu tʁu.vʁez ɑ̃ pjɛs ʒwɛ̃t/you will find attached
Comme convenu, …/kɔm kɔ̃v.ny/as agreed
Conformément à…/kɔ̃.fɔʁ.me.mɑ̃ a/in accordance with
Je reste à votre disposition./ʒə ʁɛst a votʁ dis.po.zi.sjɔ̃/I remain at your disposal

Closing

FrenchEnglishRegisterPronunciation
Je vous prie d'agréer, Madame, Monsieur, l'expression de mes salutations distinguées.the standard formula — not translated literallyvery formal/ʒə vu pʁi da.ɡʁe.e ma.dam mə.sjø lɛks.pʁɛ.sjɔ̃ də me sa.ly.ta.sjɔ̃ dis.tɛ̃.ɡe/
Je vous prie de recevoir mes salutations distinguées.the same, slightly shorterformal/ʒə vu pʁi də ʁə.sə.vwaʁ me sa.ly.ta.sjɔ̃ dis.tɛ̃.ɡe/
Veuillez agréer, Madame, l'expression de mes sentiments respectueux.the same, with Veuillezformal/vœ.je.z‿a.ɡʁe.e ma.dam lɛks.pʁɛ.sjɔ̃ də me sɑ̃.ti.mɑ̃ ʁɛs.pɛk.ty.ø/
Dans l'attente de votre réponse, je vous prie d'agréer…"looking forward to your reply, …"expecting a reply/dɑ̃ la.tɑ̃t də votʁ ʁe.pɔ̃s ʒə vu pʁi da.ɡʁe.e/
Cordialement,"kind regards"standard for work email/kɔʁ.djal.mɑ̃/
Bien cordialement,"best regards"slightly warmer/bjɛ̃ kɔʁ.djal.mɑ̃/
Bien à vous,"yours"semi-formal/bjɛ̃.n‿a vu/
Respectueusement,"respectfully" — to a superiorformal/ʁɛs.pɛk.ty.øz.mɑ̃/

In everyday work email, Cordialement is enough almost everywhere. The long formula is for paper letters and very formal situations.

Cordialement is the exact equivalent of "Kind regards" and is used just as automatically.

The letter skeleton

PartExamplePronunciation
salutationMadame, Monsieur,/ma.dam mə.sjø/
subjectObjet : demande de renseignements/ɔb.ʒɛ də.mɑ̃d də ʁɑ̃.sɛ.ɲə.mɑ̃/
openingJe me permets de vous écrire au sujet de votre formation en français./ʒə mə pɛʁ.mɛ də vu.z‿e.kʁiʁ o sy.ʒɛ də votʁ fɔʁ.ma.sjɔ̃ ɑ̃ fʁɑ̃.sɛ/
bodyJe souhaiterais connaître les dates et les tarifs./ʒə su.ɛ.tʁɛ kɔ.nɛtʁ le da.t‿e le ta.ʁif/
requestPourriez-vous également m'indiquer si une inscription en ligne est possible ?/pu.ʁje.vu.z‿e.ɡal.mɑ̃ mɛ̃.di.ke si y.n‿ɛ̃s.kʁip.sjɔ̃ ɑ̃ liɲ ɛ pɔ.sibl/
awaiting replyDans l'attente de votre réponse,/dɑ̃ la.tɑ̃t də votʁ ʁe.pɔ̃s/
closingJe vous prie d'agréer, Madame, Monsieur, mes salutations distinguées./ʒə vu pʁi da.ɡʁe.e ma.dam mə.sjø me sa.ly.ta.sjɔ̃ dis.tɛ̃.ɡe/
signatureMarie Dupont/ma.ʁi dy.pɔ̃/

Three things that keep an email formal

ToolExample
vous /vu/ throughoutnever tu /ty/
the conditional instead of the presentJe souhaiterais /ʒə su.ɛ.tʁɛ/, not Je veux /ʒə vø/
the full ne /nə/Je ne peux pas /ʒə nə pø pa/, not Je peux pas /ʒə pø pa/

Traps

TrapExplanation
Cher only with an existing relationshipTo a stranger, Madame, Monsieur, alone.
Do not omit the closing formulaIt is compulsory in a formal letter.
Never Je veuxJe souhaiterais or Je voudrais.
Salut and a bare BonjourNot in a formal letter. Use Madame, Monsieur,.
Dropping neCompulsory in writing.
Merci d'avance is slightly presumptuousJe vous remercie par avance is better.
Sign with your full nameNot just your first name.

The sixth row is a real cultural difference. "Thanks in advance" is routine in English business email. Merci d'avance in French can read as presuming the answer will be yes — a small imposition. Je vous remercie par avance is the softened version, and leaving it out entirely is also fine.

Why the closing formula is so long

a survival from nineteenth-century correspondence

Je vous prie d'agréer, Madame, Monsieur, l'expression de mes salutations distinguées literally means:

"I beg you to accept the expression of my distinguished salutations."

It comes from nineteenth-century administrative correspondence and nobody today thinks about its literal meaning — exactly like "Yours faithfully", which nobody parses either.

It has three parts, each of which can be varied:

PartOptionsPronunciation
the verbJe vous prie d'agréer
Veuillez agréer
Je vous prie de recevoir
/ʒə vu pʁi da.ɡʁe.e/ · /vœ.je.z‿a.ɡʁe.e/ · /ʒə vu pʁi də ʁə.sə.vwaʁ/
the salutationmust be exactly the one you opened with
what you are sendingmes salutations distinguées
mes sentiments respectueux
l'expression de ma considération
/me sa.ly.ta.sjɔ̃ dis.tɛ̃.ɡe/ · /me sɑ̃.ti.mɑ̃ ʁɛs.pɛk.ty.ø/ · /lɛks.pʁɛ.sjɔ̃ də ma kɔ̃.si.de.ʁa.sjɔ̃/

An important rule: the salutation inside the closing formula must be identical to the one at the top of the letter. If you opened with Madame, Monsieur, you must close with the same.

English has a faint version of this rule — "Dear Sir" pairs with "Yours faithfully", "Dear Mr Smith" with "Yours sincerely" — so the idea of a matched pair is familiar. French matches the actual words.

And the third part depends on the relationship:

PhraseWhenPronunciation
salutations distinguéesalways safe — the default/sa.ly.ta.sjɔ̃ dis.tɛ̃.ɡe/
sentiments respectueuxto a superior/sɑ̃.ti.mɑ̃ ʁɛs.pɛk.ty.ø/
sincères salutationsslightly warmer/sɛ̃.sɛʁ sa.ly.ta.sjɔ̃/

The practical advice for exams: memorise one formula and always use it.

Je vous prie d'agréer, Madame, Monsieur, l'expression de mes salutations distinguées.

It is correct in every formal situation and is never marked wrong.

And for a simple work email, Cordialement, is enough — but a formal exam letter expects the full formula.

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