Officialdom and paperwork

the most useful section for living in France or CanadaB1

In one line

French officialdom has a vocabulary of its own that never comes up in conversation — and you need it for the exam and for real life alike.

Nouns

Documents

FrenchPronunciationEnglish
le document/dɔ.ky.mɑ̃/document
le dossier/do.sje/file, application pack
le formulaire/fɔʁ.my.lɛʁ/form
la demande/də.mɑ̃d/application, request
l'attestation (f.)/a.tɛs.ta.sjɔ̃/certificate, statement
le justificatif/ʒys.ti.fi.ka.tif/supporting document
le justificatif de domicile/ʒys.ti.fi.ka.tif də do.mi.sil/proof of address
l'acte de naissance (m.)/akt də nɛ.sɑ̃s/birth certificate
la carte de séjour/kaʁt də se.ʒuʁ/residence card
le titre de séjour/titʁ də se.ʒuʁ/residence permit
le récépissé/ʁe.se.pi.se/interim receipt
la traduction assermentée/tʁa.dyk.sjɔ̃ a.sɛʁ.mɑ̃.te/sworn translation
la copie/kɔ.pi/copy
l'original (m.)/ɔ.ʁi.ʒi.nal/original
le tampon/tɑ̃.pɔ̃/stamp
la signature/si.ɲa.tyʁ/signature

Institutions

FrenchPronunciationEnglish
la mairie/mɛ.ʁi/town hall
la préfecture/pʁe.fɛk.tyʁ/prefecture
le consulat/kɔ̃.sy.la/consulate
l'ambassade (f.)/ɑ̃.ba.sad/embassy
le guichet/ɡi.ʃɛ/counter, window
l'administration (f.)/ad.mi.nis.tʁa.sjɔ̃/the administration
le service/sɛʁ.vis/department
l'agent (m.)/a.ʒɑ̃/official
le fonctionnaire/fɔ̃k.sjɔ.nɛʁ/civil servant

The process

FrenchPronunciationEnglish
le rendez-vous/ʁɑ̃.de.vu/appointment
la démarche/de.maʁʃ/administrative step
le délai/de.lɛ/time limit, processing time
la file d'attente/fil da.tɑ̃t/queue
le numéro de dossier/ny.me.ʁo də dɔ.sje/file number
la convocation/kɔ̃.vɔ.ka.sjɔ̃/summons, appointment letter
le refus/ʁə.fy/refusal
le recours/ʁə.kuʁ/appeal
la taxe/taks/duty, levy
l'impôt (m.)/ɛ̃.po/tax
l'assurance maladie (f.)/a.sy.ʁɑ̃s ma.la.di/health insurance
le numéro de sécurité sociale/ny.me.ʁo də se.ky.ʁi.te so.sjal/social security number
l'allocation (f.)/a.lɔ.ka.sjɔ̃/benefit, allowance

English has most of these words and uses them for something else.

FrenchMeans hereEnglish "same" word
le dossieryour whole application packa dossier = a report on someone
la demandean applicationdemand = a forceful request
le délaithe processing timedelay = a hold-up
la convocationyour appointment letterconvocation = a ceremony
le recoursa formal appealrecourse = a fallback

le délai is the one that misleads daily. Le délai est de trois mois does not mean anything has gone wrong — it is the normal quoted processing time. And la demande is neutral: faire une demande de titre de séjour is simply applying, not demanding anything.

Verbs

VerbPronunciationEnglish
remplir/ʁɑ̃.pliʁ/to fill in
déposer/de.po.ze/to submit, to lodge
demander/də.mɑ̃.de/to request
faire une demande de/fɛʁ yn də.mɑ̃d də/to apply for
s'inscrire à/sɛ̃s.kʁiʁ a/to register for
fournir/fuʁ.niʁ/to provide
joindre/ʒwɛ̃dʁ/to attach, to enclose
signer/si.ɲe/to sign
renouveler/ʁə.nu.və.le/to renew
délivrer/de.li.vʁe/to issue
traiter/tʁɛ.te/to process
accorder/a.kɔʁ.de/to grant
refuser/ʁə.fy.ze/to refuse
contester/kɔ̃.tɛs.te/to challenge
prendre rendez-vous/pʁɑ̃dʁ ʁɑ̃.de.vu/to make an appointment

Adjectives

MasculineFeminineEnglish
obligatoire /ɔ.bli.ɡa.twaʁ/obligatoire /ɔ.bli.ɡa.twaʁ/compulsory
valable /va.labl/valable /va.labl/valid
périmé /pe.ʁi.me/périmée /pe.ʁi.me/expired
complet /kɔ̃.plɛ/complète /kɔ̃.plɛt/complete
incomplet /ɛ̃.kɔ̃.plɛ/incomplète /ɛ̃.kɔ̃.plɛt/incomplete
officiel /ɔ.fi.sjɛl/officielle /ɔ.fi.sjɛl/official
légal /le.ɡal/légale /le.ɡal/legal
gratuit /ɡʁa.tɥi/gratuite /ɡʁa.tɥit/free of charge
urgent /yʁ.ʒɑ̃/urgente /yʁ.ʒɑ̃t/urgent
en cours /ɑ̃ kuʁ/—in progress

Set phrases

FrenchPronunciationEnglish
Je voudrais prendre rendez-vous./ʒə vu.dʁɛ pʁɑ̃dʁ ʁɑ̃.de.vu/I'd like to make an appointment
Quels documents faut-il fournir ?/kɛl do.ky.mɑ̃ fo.til fuʁ.niʁ/which documents are required?
Mon dossier est incomplet./mɔ̃ dɔ.sje ɛt ɛ̃.kɔ̃.plɛ/my file is incomplete
Où en est mon dossier ?/u ɑ̃n ɛ mɔ̃ dɔ.sje/where has my application got to?
Quel est le délai ?/kɛl ɛ lə de.le/how long does it take?
Veuillez trouver ci-joint…/vœ.je tʁu.ve si.ʒwɛ̃/please find attached…
Dans l'attente de votre réponse…/dɑ̃ la.tɑ̃t də votʁ ʁe.pɔ̃s/awaiting your reply…
Je vous remercie par avance./ʒə vu ʁə.mɛʁ.si paʁ a.vɑ̃s/thank you in advance
pièces à fournir/pjɛsz a fuʁ.niʁ/documents required
sous huitaine/ɥi.tɛn/within a week
dans les meilleurs délais/dɑ̃ le mɛ.jœʁ de.lɛ/as soon as possible

Traps

TrapExplanation
la demande is an applicationAnd economic demand too. demander is to request, not merely to ask.
déposer un dossier, not donnerThe administrative verb is déposer.
Know what justificatif de domicile isAn electricity bill or tenancy agreement. Every file asks for it.
le récépissé is the interim residence receiptIt stands in for the card until the card is issued.
assurance is both insurance and assuranceContext decides.
Veuillez is the polite imperative of vouloirFormal writing only.
sous huitaine means within eight daysAnd sous quinzaine within fifteen.

The language of an official letter

the formulas every formal letter is built from

A French administrative letter has a fixed structure with almost no freedom in it:

PartFormulaPronunciation
SalutationMadame, Monsieur,/ma.dam mə.sjø/
SubjectObjet : demande de…/ɔb.ʒɛ də.mɑ̃d də/
OpeningJe me permets de vous écrire au sujet de…/ʒə mə pɛʁ.mɛ də vu.z‿e.kʁiʁ o sy.ʒɛ də/
The requestJe vous serais reconnaissant(e) de bien vouloir…/ʒə vu sə.ʁɛ ʁə.kɔ.nɛ.sɑ̃ də bjɛ̃ vu.lwaʁ/
AttachmentVeuillez trouver ci-joint…/vœ.je tʁu.ve si.ʒwɛ̃/
AwaitingDans l'attente de votre réponse,/dɑ̃ la.tɑ̃t də votʁ ʁe.pɔ̃s/
CloseJe vous prie d'agréer, Madame, Monsieur, l'expression de mes salutations distinguées./ʒə vu pʁi da.ɡʁe.e ma.dam mə.sjø lɛks.pʁɛ.sjɔ̃ də me sa.ly.ta.sjɔ̃ dis.tɛ̃.ɡe/

That closing sentence looks absurdly long, and it is compulsory. Leaving it out of a formal letter reads as rude.

The shorter forms:

RegisterFormulaPronunciation
fully formalJe vous prie d'agréer… salutations distinguées./ʒə vu pʁi da.ɡʁe.e sa.ly.ta.sjɔ̃ dis.tɛ̃.ɡe/
moderately formalCordialement,/kɔʁ.djal.mɑ̃/
semi-formalBien à vous,/bjɛ̃.n‿a vu/
friendlyAmicalement,
Bises,
/a.mi.kal.mɑ̃/ · /biz/

In everyday administrative email, Cordialement is enough almost everywhere. The long formula is for paper letters and genuinely formal situations.

English has spent fifty years getting shorter and French has not. "Best regards" or "Thanks!" is now normal in an English work email; the direct French equivalents do not exist at the same register. Merci ! alone at the end of a letter to a prefecture reads as brusque.

Do not translate your English sign-off — pick from the table. And note the salutation: English opens with a name, French with Madame, Monsieur, when you do not know who will read it. Never Cher Monsieur to an office; cher is for people you actually know.

Fully set out in email-formel.

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