Hiring Smart: How Independent Agencies Can Compete for Talent

On this episode of Agency Nation Radio, Jennifer Becker, Big “I” executive director of research and education, is joined by Claudia St. John, founder and CEO of The Workplace Advisors. During the episode, they explore how small independent insurance agencies can compete with large corporations for talent; whether artificial intelligence (A)I is helping agencies address staffing shortages or simply adding another layer of complexity; and what agency owners must do to attract the next generation of professionals. “Very few people have everything you’re looking for,” St. John says. “Every agency has to figure out how to develop and grow talent...