FlexiLingo
UponAI Brings Telecom-Native Voice AI to MSPs, Podcast
- Interview
- Technology
By Doug Green “We built this as telecom people first — because AI voice has to understand the phone system.” In this Technology Reseller News podcast, Bill McClain and Jody Gonzales of UponAI explain why they believe voice AI needs to be built around real-world telephony, not bolted onto it afterward. The result is a platform designed for MSPs, service providers and enterprises that need AI agents to work across existing PBXs, call queues, extensions, CRMs and other business systems. McClain and Gonzales say one of the biggest differences is control of the call. ...
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and I'm very pleased to have with me today, Bill, phone Bill McLean of UponAI.
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Is this episode right for you?
B2 · Upper-intermediate
Comfortable if you already follow TV news
- 91% of the words are B1 or easier.
- 149 words a minute: a natural pace.
- 99 harder words (B2 and up) in the whole episode.
Transcript
The opening of the episode. The whole transcript is in the player.
harder words (B2+)
Hey, everybody, it's Doug Green, and I'm the publisher of Technology Reseller News, and I'm very pleased to have with me today, Bill, phone Bill McLean of UponAI. Bill, thank you for joining me today. Sure, glad to be here, Doug.
It's great to see you always. It's better to see you in person, but I guess this is second best. Second best is always just fine. And Jodi Gonzalez also with Upon AI.
Jodi, I'm very glad you can join us as well. Yes, I am too. I've known you for probably 25 years now. So this is this is terrific.
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