
Infobip: RCS Is Reshaping Business Messaging, Podcast
- Interview
- Technology
By Doug Green “RCS isn’t just SMS 2.0. It changes what businesses can actually do inside a message.” In this Technology Reseller News podcast, Dave Boddington of Infobip discusses how Rich Communication Services is changing both the technical and commercial realities of business messaging — and why RCS is becoming a much more important part of omnichannel customer engagement. Infobip is an AI-native communications platform supporting channels including messaging, voice and email, along with an expanding software and AI orchestration stack. Boddington says RCS differs fundamentally from SMS because it is delivered over IP...
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Is this episode right for you?
B2 · Upper-intermediate
Comfortable if you already follow TV news
- 79% of the words are B1 or easier.
- 164 words a minute: natural, fairly fast speech.
- 80 harder words (B2 and up) in the whole episode.
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The opening of the episode. The whole transcript is in the player.
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Looking for an AI solution you can actually call your own? White Label upon AI and sell it under your own brand. I'm Phone Bill with UponAI. Hey everybody, it's Doug Green and I'm the publisher of Technology Resolar News.
And I'm very pleased to have with me today Dave Boddington of InfoBiv. Bill, Dave, thank you for joining me today. No worries. Great to be here and talk to your audience. Well, I'm excited to be talking again about RCS. We're constantly talking about voice AI, agentic AI, but RCS is a huge piece of the situation that we're in today.
It is a fundamental way that people are communicating, businesses are communicating with consumers, and even also e-commerce and so on. So the headline is RCS is transforming the technical and commercial realities of business messaging. That's what we're going to be exploring today.
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