
Great People Build Great Companies
- One speaker
- Business & money
In his Wisdom From The Patio video series, Kongusto founder Joel Ciniero answers a simple question, “what does Kongusto do?”, and explains why the label alone doesn’t tell the story. Ask Joel Ciniero, President and Founder of Kongusto, what his company does, and the quickest answer is also the least interesting one. “I say we’re a call center, it’s not very compelling,” he acknowledges. So he starts with what the company believes. “At Kongusto, we believe that great people build great companies, and we believe that premium human capital is the ultimate competitive adva...
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B2 · Upper-intermediate
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- 94% of the words are B1 or easier.
- 153 words a minute: a natural pace.
- 11 harder words (B2 and up) in the whole episode.
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And I say, we're a call center.
.
But if I say at Congusto, we believe that great people build great companies.
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Is this episode right for you?
B2 · Upper-intermediate
Comfortable if you already follow TV news
- 94% of the words are B1 or easier.
- 153 words a minute: a natural pace.
- 11 harder words (B2 and up) in the whole episode.
Transcript
The opening of the episode. The whole transcript is in the player.
harder words (B2+)
Someone comes to me and they say, hey Joel, what is Congusto do? And I say, we're a call center. It's not very compelling. But if I say at Congusto, we believe that great people build great companies.
We believe that premium human capital is the ultimate competitive advantage. All the call centers are built on mediocrity. That's why they use scripts. That's why they use call timers.
That's why there's always some QA to filter out somebody who doesn't say the right words. Not because they aspire to greatness, because they don't want to be too much or too little. They want to be right in the middle. At Cunguso, the way we do it is we hire professional people who are skilled in what they do.
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