Dexatel: Microsoft’s SMS Authentication Shift Makes Multi-Channel Verification More Important, Podcast
Telecom Reseller / Technology Reseller News

Dexatel: Microsoft’s SMS Authentication Shift Makes Multi-Channel Verification More Important, Podcast

B2Upper-intermediateOctober 12, 2026
  • Interview
  • Technology

By Doug Green “Don’t treat this as stop using SMS. Treat it as stop relying on only one channel.” In this Technology Reseller News podcast, Gegham Azatyam of Dexatel discusses Microsoft’s move away from directly providing SMS and voice authentication and why businesses should be preparing for a more diversified approach to user verification. Dexatel is a communications platform that helps businesses reach customers through SMS, voice and messaging applications including WhatsApp, Viber and Telegram through a unified API. Azatyam says Microsoft is shifting toward passkeys as the default authenti...

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0:00

Hey everybody, it's Doug Green and I'm the publisher of Technology Resolar News and I'm very pleased to have with me again, Gharam Azatiam of Dextel. Gharam, thank you very much for joining me today. Hi Doug, hi everyone.

0:25

Thank you for having me. So we're going to be talking about Microsoft phasing out SMS authentication and how this will be impacting you, what the solutions are, what the answers are. But first of all, what is DexaTel?

0:40

Well, DexaTel is a communication platform which helps businesses to communicate with their customers using the starting from most traditional SMS and voice and including new chat applications like WhatsApp, Viber, Telegram, voice, and all through one API. So companies mainly use DexaTel for user verification and OTP, sending alerts and reminders

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