Your Privacy Matters

Privacy Policy

We are committed to protecting your privacy and being transparent about how we handle your data.

Last updated: 2024-01-01

Privacy at a Glance

  • We only collect data necessary for the service to function
  • We never sell your personal data to third parties
  • You can export or delete your data at any time
  • We use industry-standard encryption to protect your data

1. Data Collection

We collect information you provide directly to us when you create an account and use our services.

  • Account information (email, username, password hash)
  • Learning data (decks, cards, review history, vocabulary)
  • Usage analytics (anonymized for improving our service)

2. How We Use Your Data

We use the information we collect to provide, maintain, and improve our services.

  • To provide personalized learning experiences
  • To sync your data across devices
  • To improve our algorithms and features

3. Data Security

We implement industry-standard security measures to protect your data.

  • All data is encrypted in transit (TLS/SSL) and at rest
  • Regular security audits and updates
  • Secure authentication with password hashing (bcrypt)

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services.

  • Account data is retained until you delete your account
  • Anonymized analytics data may be retained for up to 2 years
  • Backup data is deleted within 30 days of account deletion

5. Cookies & Tracking

We use cookies and similar technologies to provide and improve our services.

  • Essential cookies for authentication and preferences
  • Analytics cookies to understand usage patterns (can be disabled)
  • You can control cookies through your browser settings

6. Third-Party Services

We use trusted third-party services to operate FlexiLingo. These services have their own privacy policies:

  • Supabase (database and authentication) - supabase.com/privacy
  • Stripe (payment processing) - stripe.com/privacy
  • OpenAI Whisper (speech-to-text processing) - openai.com/privacy

7. Contact Us

If you have questions about this privacy policy or your data, please contact us.

  • Email: privacy@flexilingo.com
  • Response time: Within 48 hours
  • We're happy to help with any privacy concerns

Your Rights

Right to Access

You can request a copy of all personal data we hold about you.

Right to Rectification

You can update or correct your personal information at any time.

Right to Erasure

You can request deletion of your account and all associated data.

Right to Data Portability

You can export your data in common formats like JSON or CSV.

Questions About Your Privacy?

If you have any questions about this Privacy Policy, please contact us at privacy@flexilingo.com

support@flexilingo.com