How to help your people feel heard with Kaya Henderson

When you’re tasked with solving a problem that has a deep impact on a lot of people, it can feel impossible to deliver results that everyone is happy with. How do you decide whose perspective should shape your decisions, or create change when people don’t even agree on the problem? Kaya Henderson took over leadership of the District of Columbia Public Schools when it was one of the lowest-performing school districts in the country, and in under a decade transformed it into one of the fastest-improving. So what’s her secret? She didn’t do it alone. In this...