Diagnose your team’s problems with the Waterline Model
Worklife with Molly Graham

Diagnose your team’s problems with the Waterline Model

B2Upper-intermediateOctober 20, 202628 min
  • One speaker
  • Business & money

If a team isn’t working well, everybody feels it. But when problems arise in your team, the issue usually runs deeper than the people experiencing it. In this episode, Molly breaks down the Waterline Model, a framework developed by organizational psychologist Roger Harrison to help diagnose workplace problems by looking beneath the surface at the systems and dynamics that shape the way an organization functions. She explains the 4 layers of dysfunction that are often the root cause of workplace issues and how to address them, emphasises the importance of clear communication and definition of goals and roles, and sh...

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Sentence 11 of 12 · 0:39

asked me to temporarily take over their marketing team.

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spending a lot of money,

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0:00

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0:33

A few years ago, the CEO of a company asked me to temporarily take over their marketing team. He was frustrated because the team was pretty big, spending a lot of money,

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