Our First 1 Star Google Review and the Ask That Made it 5 Stars
Inspire + Move

Our First 1 Star Google Review and the Ask That Made it 5 Stars

B1IntermediateOctober 13, 202615 min
  • One speaker
  • Business & money

What do you do when a one star Google review hits your small business? I'm sharing the story of our first ever one star rating at Benchmark Fitness, from the moment the alert came in, to the conversation that turned it into five stars! Whether you're brick and mortar like Matt and I, or a solopreneur with a service or product, your testimonials, reviews and client feedback matter, and this one felt like a teachable moment. For context, when we bought the gym in 2019 we inherited a really lousy Google rating, and I was toald by Google t...

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I'm going to bring you meaningful conversations, aha moments and all the motivation you need

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0:00

Welcome to Inspire and Move, the show that inspires you to create, connect and grow. I'm going to bring you meaningful conversations, aha moments and all the motivation you need to up level every part of your life. I'm Ali Arruda, founder of Inspire and Move and your personal hype girl.

0:16

I've gone from fashion school to celebrity stylist to corporate marketing to brick and mortar entrepreneurship with my husband, each time learning incredible lessons, how to pivot, reimagine and implement the steps to become successful. I'm passionate about inspiring others to live their best life, a life of joy.

0:31

We have the power to design a life that we love because life is too short, not to. The best part is that you weren't meant to do this alone. If you feel like you were meant for more, let me write shotgun with you. And together let's get you to where you want to go.

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