Building an Autonomous Enterprise for Real-World Services with Netic Founder Melisa Tokmak
No Priors: Artificial Intelligence | Technology | Startups

Building an Autonomous Enterprise for Real-World Services with Netic Founder Melisa Tokmak

B2Upper-intermediateJuly 31, 202634 min
  • Interview

When your AC fails in a heatwave, you don’t want a busy signal; you need a solution. Netic founder and CEO Melisa Tokmak joins host Elad Gil to explain how Netic’s autonomous AI platform acts as an intermediary between companies and customers, deploying agents to instantly handle essential services, from emergency home repairs to hospitality to pet care. Melisa describes the complexity of these real-world workloads, which have traditionally relied on large human support teams, and how over 70% of Netic’s customers interact first with AI. She also talks about the reasoning behind building a scalable product compan...

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Today on NoPriors, we're joined by Melissa Tokmak. Melissa is the founder and CEO of NetEq, a company that builds AI for different real-world services like HVAC, Petcare, a variety of other things like that, roofers.

0:17

Prior to NetEq, Melissa was a director of engineering and worked on various aspects of go-to-market for scale.ai and also has experiences from meta. Welcome to NoPriors, Melissa. Melissa, thanks for joining us today. I know Priors.

0:30

Thank you for having me. Yeah. Maybe we can start off by talking a little bit about your business and what you're building, because I think that you're doing something really interesting in the real world and you're kind of mirroring AI in the real world. So could you tell us more about your company and NetEq and what you're focused on? Yeah. NetEq builds AI to run millions of real world businesses that keep the world running.

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