A new bill would supercharge customer service at the IRS
Federal Newscast

A new bill would supercharge customer service at the IRS

B2Upper-intermediateOctober 13, 20267 min
  • News bulletin
  • Politics

A new bill to supercharge customer service at the IRS made it through the Senate. The bipartisan Taxpayer Assistance and Service (TAS) Act would require the agency to create an online dashboard for tax filers and improve other online features like the Where’s my Refund tool. The measures are intended to cut down on the number of calls and letters employees have to respond to. The bill is based on previous legislation co-sponsored by Senators Mark Warner (D-VA) and Bill Cassidy (R-LA). If passed by the House as is, the bill would also recommend that IRS provide a ca...

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Sentence 9 of 12 · 0:51

A new bill to supercharge customer service at the IRS made it through the Senate.

online dashboard for tax filers and improve other online features like the Where's My

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B2

B2 · Upper-intermediate

Comfortable if you already follow TV news

A1 16%A2 39%B1 30%B2 14%C1 0%
  • 86% of the words are B1 or easier.
  • 126 words a minute: slow, clear speech.
  • 62 harder words (B2 and up) in the whole episode.

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0:00

This is a Federal News Network Podcast. Coming up today on the Federal Newscast, a new Bill would supercharge customer service at the IRS. Army Secretary Adam Tell delivers his first major address. And a new National Science Foundation office will modernize federal research.

0:26

These stories and more on today's Federal Newscast. Welcome to the Federal Newscast. I'm Michelle Sandiford. A new bill to supercharge customer service at the IRS made it through the Senate.

0:51

The Bipartisan Taxpayer Assistance and Service Act would require the agency to create an online dashboard for tax filers and improve other online features like the Where's My Refund tool. The measures are intended to cut down on the number of calls and letters employees have

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