On this episode host Craig Joseph, MD is joined by Matt Hays, Ph.D., a learning scientist and cognitive science expert at Amplifire, to explore what decades of research reveal about how people really learn, retain information, and apply it in the real world. Drawing from evidence-based learning science, Matt challenges common assumptions about training, feedback, and knowledge retention, especially in healthcare environments where performance and patient safety matter most. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

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we explore why many of the assumptions healthcare organizations make about training are just

.

difficulties, the value of testing over lecturing, and why

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0:00

Hello and welcome to Designing for Health. I'm Nordich, Chief Medical Officer, Dr. Craig Joseph. Today I'm joined by Matt Hayes, a cognitive scientist and learning expert who has spent his career studying how people learn, forget, and apply knowledge in the real world. Together, we explore why many of the assumptions healthcare organizations make about training are just

0:25

playing wrong. We discuss concepts like desirable difficulties, the value of testing over lecturing, and why confidence matters as much as correctness. For healthcare executives and clinical leaders, this conversation gets at a

0:39

fundamental question. How do you know whether your clinicians truly learned something or merely sat through training? If you're responsible for clinician performance, patient safety, EHR adoption, or workforce development, this episode offers

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