FlexiLingo
Ep #176: Niceness protects comfort but kindness protects growth
Julie shares a story from her early days as a practice owner, a performance conversation she was so worried about getting wrong that she completely softened the message and the team member walked away thinking she'd just been praised, and uses it to explore the difference between being nice and being kind, drawing on Kim Scott's Radical Candor to explain why niceness prioritises comfort while kindness prioritises growth, and why avoiding hard conversations doesn't protect anyone, it just delays the cost. If you've been putting off a conversation with someone on your team, this one's worth a l...
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B1 · Intermediate
Fine if you can follow simple news
- 75% of the words are B1 or easier.
- 136 words a minute: a natural pace.
- 64 harder words (B2 and up) in the whole episode.
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You are listening to the Dental Business Mastery Podcast, where we discuss insights and strategies for your successful dental practice. There are also interviews with key people in the industry who have advice and services to help you and your team achieve great success.
Welcome to this episode of the Dental Business Mastery Podcast. And I am Julie Parker, your host for this particular episode. and I've had thoughts go around in my mind. I've been doing a bit of research around some of the difficult conversations that we have in dental practices. Being a consultant going into so many
different dental practices, it's something that I've seen evidence of time and time again, just the cost of not having difficult conversations, particularly I'm talking about with staff and their performance. And I myself have been a bad perpetrator of avoiding difficult conversations when I had my dental practice. So back years ago when I was first a practice owner,
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