The Gap Between AI Spending and AI Value
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The Gap Between AI Spending and AI Value

B2Upper-intermediateAugust 25, 202654 min

It is widely reported that a gap has emerged between enterprise spending on AI and the durable value captured from that spend. Individual employees have enthusiastically adopted coding assistants and chatbots, yet those gains do not seem to be transforming businesses at an organizational level. One of the most important questions in the tech industry today is understanding why AI is not yet delivering returns that match the investment, and what separates the small number of enterprises succeeding from the many that are not. Scale AI is known for supplying the human-labeled data behind many frontier models...

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durable value captured from that spend.

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B2 · Upper-intermediate

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It is widely reported that a gap has emerged between enterprise spending on AI and the durable value captured from that spend. Individual employees have enthusiastically adopted coding assistants and chatbots, yet those gains do not seem to be transforming businesses at an organizational level.

0:19

One of the most important questions in the tech industry today is understanding why AI is not yet delivering returns that match the investment, and what separates the small number of enterprises succeeding from the many that are not. Scale AI is known for supplying the human-labeled data behind many frontier models.

0:39

It now also builds AI applications and agents for large enterprises. That combination of working alongside frontier labs and inside enterprise deployments gives the company a rare view of why enterprise AI may be stalling. Emily Hsu is the head of Enterprise AI at Scale AI and previously spent over a decade

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