Anthony Chow: From Airbnb Hustle to Global Smart Locks, COVID Pivot & the Rise of the Rental Economy – E676

Anthony Chow, Co-founder and CEO of Igloo, joins Jeremy Au to discuss how a side hustle managing Airbnb properties turned into a global proptech company. Anthony explains how operational pain points like guest check-ins led him to build smart lock technology designed for short-term rentals. They explore how early hardware failures forced product redesign, why focusing on a narrow customer segment helped the company stand out, and how a partnership with Airbnb accelerated global growth. Anthony also shares how Igloo expanded from vacation rentals into the broader rental and asset sharing economy, how COVID nearly collapsed the company, and...