How Your Environment Affects Your Behavior & Curiously Strange Moments In History - SYSK Choice

“Your call is very important to us.” Companies say things like this all the time in an effort to sound customer-focused and trustworthy. But do phrases like that actually reassure people—or do they quietly create the opposite reaction? Source: Michael Maslansky author of The Language of Trust (https://amzn.to/3Wz2IQP). You already know certain places make you feel different—you just may not realize how powerful the effect really is. Walking into a church, a courtroom, a stadium, or even a grocery store can subtly change your mood, your behavior, and even the way you thin...