Nikola Mrksic on PolyAI, Super Bowl ads, and the future of voice AI

Nikola Mrksic on PolyAI, Super Bowl ads, and the future of voice AI

The Times Tech Podcast

B113 février 202641 min
Lecture

Nikola Mrksic, CEO of Nvidia-backed London startup PolyAI, joins Danny and Katie to talk about AI voice assistants transforming customer service. He explains why voice AI is finally working, how PolyAI handles real-world calls and real-world accents, and what happens to jobs when bots can do the work of thousands. Plus, the ‘SaaSpocalypse’ – the $1 trillion sell-off that signals investors may finally believe AI is eating software. Image: PolyAI Hosted on Acast. See acast.com/privacy for more information.

Épisodes · The Times Tech Podcast