The PCS union is calling for Capita to lose its contract to administer the Civil Service Pensions scheme six months after it took over. It follows problems which have seen thousands of retired civil servants waiting months for pension payments. The Union says it would like the contract to be managed by the government instead. Capita says it is making progress on getting things 'back to normal levels' and that it’s got extra trained staff working on the backlog. Why is the take-up of child benefit, which is worth at least £1,400 per year, at its lowest lev...
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