Skills 360 – Problem-Solving 2: The Problem-Solving Process

https://traffic.libsyn.com/secure/bizpod/360.100-Problem-Solving-2.mp3 Welcome back to the Business English Skills 360 podcast as we continue our look at problem-solving. In this lesson, we’ll focus on the process of solving problems. As we talked about in our last lesson, the first step in problem-solving is analysis. This means gathering all the relevant information and understanding the problem’s causes. It’s important to look at the situation from different perspectives and ensure that everyone involved has a shared understanding of the issue. Without this, you risk coming up with solutions that aren’t...