Are we entering the 'age of intent' in digital interaction?

The 'age of intent' is a phrase that's been around for a number of years. However, with the rise of AI agents in 2025 it has the potential to become a key trend for 2026. It describes a new way of thinking about digital interaction in which the gap between human intention and output are reduced even further through AI assistance. Thoughtworks' APAC CTO Sarah Taraporewalla has been exploring the age of intent in recent months; she's written a series of blog posts that tackle what this new phase of digital interaction means for businesses and how they can...