
Focus Services, LLC - BenJoe Markland
Call Center Outsourcing Podcast
अंग्रेज़ी110 एपिसोड
- Business
- Management
- वेबसाइट देखें
- एपल पॉडकास्ट
The Call Center Outsourcing Podcast by Focus Services explores the latest trends in call center outsourcing, AI-powered customer support, and global BPO strategies. Hosted by Jan Santafede, VP of Marketing and Felipe Escobar, Director of Marketing and Desing, this podcast delivers expert insights on scaling customer experience, improving operational efficiency, and leveraging AI solutions for call center environments. Learn how companies are transforming support operations through outsourcing, automation, and omnichannel customer engagement.
एपिसोड(110)
5 मिनट
5 मिनट
5 मिनट
5 मिनटOutsourcing Solution: Strategic Guide for 202627 अक्टू॰ 2026
5 मिनटOutsourcing Agents: A Complete Guide for 202626 अक्टू॰ 2026
4 मिनटAI Call Centre: Transform Customer Service in 202625 अक्टू॰ 2026
3 मिनटMetrics for Customer Service: A Complete Guide24 अक्टू॰ 2026
5 मिनटCustomer Care Centers: Strategy, Tech & Best Practices23 अक्टू॰ 2026
5 मिनटTools of Customer Service: Technology Stack for 202622 अक्टू॰ 2026
5 मिनटInbound and Outbound Call Center Operations Guide 202621 अक्टू॰ 2026
5 मिनटCall Center Customer Service Training: A Complete Guide20 अक्टू॰ 2026
5 मिनटCustomer Service Quality Assurance: A Complete Guide13 अक्टू॰ 2026
5 मिनट
5 मिनटCall Center QA: Best Practices for Quality Assurance6 अक्टू॰ 2026
5 मिनटContact Center Agent Training: A Complete Guide5 अक्टू॰ 2026
4 मिनटTraining Contact Center Teams for Excellence in 20264 अक्टू॰ 2026
4 मिनटBPO Is Call Center: Understanding the Connection3 अक्टू॰ 2026
4 मिनटQuality Assurance Contact Center: A Complete Guide2 अक्टू॰ 2026
6 मिनट
4 मिनट
6 मिनट
5 मिनट
3 मिनट
5 मिनट
110 में से 1 से 24 दिखा रहा है1–24 / 110
…
पॉडकास्ट डेटा प्रदान किया गया PodcastIndex.org