Artificial intimacy: A teenager’s last conversation

Megan Garcia’s son Sewell died by suicide when he was just 14 years old. In the months leading up to his death he had been in a relationship with a chatbot on a platform called Character.ai. Megan was convinced it had something to do with his death, and set out to hold the company to account. In the third episode in this season, Cristina Criddle speaks to Megan about her story, and to Karandeep Anand, chief executive of Character.ai. Why has this technology been released to children before we understand the effects? Can chatbots ca...